Frequently Asked Questions

Buying a home or refinancing can feel complex, but it doesn’t have to be. Our FAQs are designed to give you clear, straightforward answers to the most common questions about loans, credit, and the lending process—so you can make informed decisions with confidence every step of the way.

What are the main steps in the mortgage lending process?

The process typically includes pre-approval, application, documentation review, underwriting, appraisal, final approval, and closing.

On average, it takes about 30–45 days from application to closing, depending on how quickly documents are provided and processed.

You’ll generally need proof of income, tax returns, bank statements, ID, and information about assets and debts.

Yes — pre-approval helps you understand how much you can borrow and shows sellers you’re a serious buyer.

Your lender reviews your financials, orders an appraisal, and sends your file to underwriting for final approval.

Absolutely — most lenders offer rate locks for a set period, protecting you from market fluctuations.

Missing documents, credit issues, low appraisals, or major financial changes during the process can cause delays.

Once underwriting is complete, your lender will issue a “clear to close” notice confirming approval.

What are the most common types of home loans?

The main categories include Conventional, FHA, VA, USDA, Jumbo, and Non-QM loans.

Fixed-rate loans have a stable interest rate; ARMs start lower but can change after a fixed period.

FHA loans are designed for first-time or lower-credit borrowers, offering smaller down payments and flexible qualification terms.

VA loans are exclusive to eligible veterans, active-duty service members, and their spouses, offering zero down payment options.

Choose a Jumbo loan if your home’s price exceeds the conforming loan limits set by Fannie Mae and Freddie Mac.

Non-QM (Non-Qualified Mortgage) loans are for self-employed borrowers or those with unique financial profiles who don’t fit traditional guidelines.

No — USDA loans are specifically for rural or suburban areas designated by the U.S. Department of Agriculture.

A HELOC is a revolving credit line based on your home equity, while a Home Equity Loan offers a one-time lump sum.

What credit score do I need to qualify for a mortgage?

Most lenders prefer a score of 620 or higher, though FHA loans allow scores as low as 580.

Higher credit scores generally earn lower interest rates, saving you money over the life of the loan.

Yes — options like FHA or Non-QM loans may work for lower credit scores, but may come with higher rates or down payments.

Pay bills on time, reduce credit card balances, avoid new debt, and check your credit report for errors.

A single lender credit check (hard inquiry) may slightly lower it, but multiple checks within a short window for mortgage shopping count as one.

Yes — paying down revolving debt can improve your score within a few months, depending on your credit utilization.

The lender usually considers the lower score of the two applicants when determining eligibility and rates.

Many lenders offer soft-pull pre-approvals that don’t impact your score until you submit a full application.

What is a home appraisal?

A home appraisal is an unbiased estimate of a property’s market value, conducted by a licensed appraiser.

Lenders need an appraisal to ensure the home’s value supports the loan amount being requested.

The lender orders it through a third-party appraisal management company to maintain impartiality.

The inspection usually takes a few hours, and the final report is typically delivered within 5–10 business days.

You may renegotiate the purchase price, pay the difference, or dispute the appraisal with additional data.

No — most lenders require a new appraisal specific to the current transaction.

Yes — upgrades, renovations, and condition are all factored into the appraised value.

Usually, the buyer doesn’t attend, but the seller or their agent may be present to provide access and relevant details.